Frequently Asked Questions

What does the payment process work like?

We will send you an account by e-mail in PDF format as soon as your order has reached us, generally on the day of the incoming order. On the account you’ll find our bank details by which you can pay in your favourite method of payment. As soon as the amount has reached our account, we will publish the details you wish being printed in the acknowledgment.

Is there a time limit for the Marmelete Project?

31^st  January 2011 will be the appointed date for the definite realisation of the mural project. The response to our project, i.e. the total amount of sold tiles by that deadline, will be crucial  to the decision whether the mural will be realised or not.
Should we be forced to stop the project for any reason whatsoever, all amounts of money  paid by then will automatically be refunded.
In case the preliminatory work is successful, we intend to finish the mural by spring/summer 2012.